System integration (SI) is a process that connects the various IT systems and applications in an enterprise so that they work cohesively in a coordinated and unified manner.

In short, system integration is like putting a puzzle together.

There are scattered pieces of an organization’s information subsystems that need to fit together into one well-coordinated, cohesive architecture or integrated application mesh. It’s a complex building process that connects an organization’s functions from varying systems, streamlining disparate systems, including existing hardware, software (customized or out-of-box), and communications.

The end-game with system integration is that an organization improves working relationships with customers and partners, increases workflow efficiency, and lowers operational costs for the business. A system integrator can do this through business process management, computer networking, enterprise application integration, and/or manual programming.

Software Integration Services

Data Integration Services

We design automated integration services for merging data in disparate applications, file formats, and Database Management Systems (DBMS), consolidating business processes, and knowledge bases while ensuring complete data integrity during transfer. We integrate multiple data types, in addition to business logic schemas, using ETL (extract-transform-load) best practices and proven version control protocols.

Enterprise Application Integrations

Our system integration specialists provide Enterprise Application Integration (EAI) solutions, facilitating seamless communications between mission-critical business platforms. We have experience providing integrations for platforms that handle content management (CMS), accounting, enterprise resource planning (ERP), customer relationship management (CRM), business intelligence, reporting and analytics, and digital marketing.

API Integration Services

We utilize networking best practices when integrating custom-built, open-source, and third-party APIs that interface disparate enterprise platforms and processes, add web service functionality to applications, and synchronize data formats across applications. Our API integration solutions are executed with the aid of popular platforms like Azure, MuleSoft's Anypoint, Funnel, Jitterbit, and Dell Boomi.

Service-Oriented Architecture

We develop enterprise-wide Service-Oriented Architectures (SOA) that are designed to deploy all services related to business processes, technical tasks, and data access using the same business logic interface and integration services. Every SOA we construct is optimized for system independence (loosely coupled), rapid data retrieval, reusability of integrated systems, and web service interoperability.

Benefits of IT System Integration

Once an organization makes the commitment to go forward with modernized integration of its environment, the benefits that it gains are wide-ranging. From allowing employees to spend less time on mundane data entry to sleeping safely at night due to better levels of security, a modernized IT environment can provide endless rewards. Some of the benefits of IT systems integration for the enterprise:


Through an integrated infrastructure, the complexities of different business processes and applications are gone, instead replaced by a simple-to-use, unified environment. An integrated architecture is intuitive and allows changes to be made from one screen, wherever the employee is located, rather than multiple computer systems and business processes running concurrently and on top of each other.


One system means an enterprise doesn’t need to secure various systems individually, each with varying levels of success and risk when it comes to protecting your data. An integrated system allows organizations to more easily build the necessary security tools to prevent unauthorized access and better meet compliance mandates. The more tools you have, the harder a security system is to manage and to install.

Save money

With the decision to manage all your data and applications from one platform, costs will be greatly reduced. Typical costs associated with the installation of different systems and applications, maintaining and managing piles of in-house equipment will no longer be a costly hurdle for enterprises.

Real-time visibility

An integrated architecture enables an enterprise to make better, educated business decisions because it has access to its data in real time. Gone are the days when a company must make an informed and critical decision based on outdated legacy tools. Now, enterprises can track their data throughout its lifecycle from start to finish. Rather than wait hours for accounting and finance reports, companies can access their data at any time and remain well informed with up-to-date information available from anywhere.

Phases of System Integration

Requirement & Specification

Before initiating to working on the actual system integration process; list out the detailed requirements your customer has given. Efficiency is required in framing the requirements of both the systems to be integrated to make this process easy and seamless.

Feasibility Analysis

Once the requirements, definitions and specifications referencing the systems to be integrated are listed down, feasibility analysis takes place. The feasibility study includes complete analysis of the system integration project based on the intense research to support the decision making process.

Architecture & Development​

This is the system construction phase which includes system architecture plan regarding how the system should be integrated to the other comprehensive systems. Blueprints of the integration plan including the proposed architecture plan and much more are also created.

Management Plan​

Once the complete plan of the system integration process is released, management plan follows next. Risk factor calculations, project execution plan, alternative listing etc. are the processes conducted in this phase.

System Integration Design:

This is probably the fifth step of system integration life cycle that includes logical and physical designs created for the system that are to be integrated. Preliminary designs, detailed designs, system tests etc. are the processes included in this phase.

Implementation & Evaluation

Once the system design is ready, it is verified and implemented thoroughly. Before deploying the integrated systems, it is tested to give error-free solutions to the customer. In case of errors, integrator verify the system again to make it error-free. The final report consists of the error-free integrated system and finally integrated system is checked thoroughly. The evaluation phase includes checking, maintaining, modifying and enhancing the components.